Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20599 Discussions

is this Graphic driver error??

wusqnddl
Beginner
3,276 Views

 

I replaced the panel on my laptop.

And when I first booted it, it came out normally because the driver was not caught. However,

after the driver is caught, the screen appears strangely.

It comes out normally until the first boot screen before the window log-on display. 

i tried DDU and reinstall the driver, sfc/scannow, chkdsk and format, but the screen looks weird when the driver is installed.

intel driver is disabled in the device manager,  it comes out normal. but refresh rate is weird..

 

help me..

0 Kudos
9 Replies
AlHill
Super User
3,264 Views

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc (not an Intel employee or contractor)

0 Kudos
wusqnddl
Beginner
3,257 Views
0 Kudos
wusqnddl
Beginner
3,255 Views
0 Kudos
wusqnddl
Beginner
3,243 Views

Intel(R) Iris(R) Plus Graphics

Device not started (igfxn)

PCI\VEN_8086&DEV_8A52&SUBSYS_3A3717AA&REV_07\3&11583659&0&10 had a problem starting.

Driver Name: oem27.inf
Class GUID: {4d36e968-e325-11ce-bfc1-08002be10318}
Service: igfxn
Lower Filters:
Upper Filters:
Problem: 0x0
Problem Status: 0xC00000E5

0 Kudos
Stefan3D
Honored Contributor II
3,237 Views
0 Kudos
wusqnddl
Beginner
3,232 Views

DDU and update....

 

failed..

0 Kudos
Stefan3D
Honored Contributor II
3,227 Views
0 Kudos
wusqnddl
Beginner
3,221 Views
0 Kudos
AlHill
Super User
3,216 Views

Incorrectly replaced screen, or incorrect screen.

Take it to the repair shop.

Doc (not an Intel employee or contractor)

0 Kudos
Reply