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is this Graphic driver error??

wusqnddl
Beginner
13,849 Views

 

I replaced the panel on my laptop.

And when I first booted it, it came out normally because the driver was not caught. However,

after the driver is caught, the screen appears strangely.

It comes out normally until the first boot screen before the window log-on display. 

i tried DDU and reinstall the driver, sfc/scannow, chkdsk and format, but the screen looks weird when the driver is installed.

intel driver is disabled in the device manager,  it comes out normal. but refresh rate is weird..

 

help me..

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9 Replies
AlHill
Super User
13,837 Views

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc (not an Intel employee or contractor)

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wusqnddl
Beginner
13,830 Views
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wusqnddl
Beginner
13,828 Views
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wusqnddl
Beginner
13,816 Views

Intel(R) Iris(R) Plus Graphics

Device not started (igfxn)

PCI\VEN_8086&DEV_8A52&SUBSYS_3A3717AA&REV_07\3&11583659&0&10 had a problem starting.

Driver Name: oem27.inf
Class GUID: {4d36e968-e325-11ce-bfc1-08002be10318}
Service: igfxn
Lower Filters:
Upper Filters:
Problem: 0x0
Problem Status: 0xC00000E5

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Stefan3D
Honored Contributor II
13,810 Views
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wusqnddl
Beginner
13,805 Views

DDU and update....

 

failed..

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Stefan3D
Honored Contributor II
13,800 Views
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wusqnddl
Beginner
13,794 Views
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AlHill
Super User
13,789 Views

Incorrectly replaced screen, or incorrect screen.

Take it to the repair shop.

Doc (not an Intel employee or contractor)

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