Intel® ARC™ Graphics
Get answers to your questions or issues when gaming on the world’s best discrete video cards with the latest news surrounding Intel® ARC™ Graphics
2103 Discussions

2024yr... still no deep color support via displayport???

storaid
Beginner
1,139 Views

I just can not believe it.
it's been a long time

except for HDMI, there is no Deep Color support for other connection ports...

WHY???

0 Kudos
8 Replies
Andres_Intel
Employee
1,063 Views

Hello storaid,

  

 

Thank you for posting on the Intel communities. I understand that you want to know the reason why deep color is not supported in DisplayPort, I will be happy to help you.  

 

To have a better understanding of the situation, and provide you with an accurate response, please answer the following questions:

 

  • What is the graphics card model? In case it is an Intel® Arc™, is it an Intel Branded Card or is it of another brand?

 

  

Regards,  

 

Andres P. 

Intel Customer Support Technician 

 

0 Kudos
storaid
Beginner
1,057 Views

My GPU:

q001.jpg

q002.jpg

I don't want to enable HDR mode for DeepColor mode.

My Display is ASUS PA328CGV

VRR: Supported

HDR: Supported

Panel: 10-bit IPS panel

0 Kudos
Andres_Intel
Employee
1,037 Views

Hello storaid,

 

 

Thank you for your response and for providing all that information.

 

Just for you to know, there is already a request to add support for DisplayPort connections as well in future versions, so I can let you know that we are working really hard on it.

 

At this moment, if your system supports deep color settings are available with Intel® Graphics Command Center (BETA) (seems you do not have the BETA version installed) for native HDMI connections and eDP (embedded DisplayPort)

 

You can visit the article How Do I Set Color Depth or Color Format in the Intel® Graphics Command Center? for more information.

 

Let me know the results.

 

  

Regards,  

 

Andres P. 

Intel Customer Support Technician 

 

0 Kudos
Andres_Intel
Employee
997 Views

Hello storaid,

 

 

Were you able to set Deep color using Intel® Graphics Command Center (BETA)?   

Let us know if you still need assistance.    

  

 

Best regards,   

 

Andres P.   

Intel Customer Support Technician 


0 Kudos
storaid
Beginner
993 Views

I don't have any HDMI or eDP ports connected.

just use Displayport 1.4...

So, this BETA is useless...

No "Color bit depth" setting is shown....

0 Kudos
Andres_Intel
Employee
988 Views

Hello storaid,

 

 

Thank you for your answer and for letting me know the results.


The reason why you aren't able to change the color depth is because you are using Displayport 1.4, remember that you must use a native HDMI port or eDP if you use another type of port you will not be able to change this setting.


If you are not able to use an HDMI or eDP port, also remember that there is already a request to add support for DP connections as well in future versions.


Let me know if you have further questions.

 

  

Regards,  

 

Andres P. 

Intel Customer Support Technician 


0 Kudos
Andres_Intel
Employee
923 Views

Hello storaid,

 

I want to remind you that you must use a native HDMI port or eDP to set deep color, if you use another type of port you will not be able to change this setting.


Let us know if you still need assistance.    

  

 

Best regards,   

 

Andres P.   

Intel Customer Support Technician 


0 Kudos
Andres_Intel
Employee
885 Views

Hello storaid,

 

 

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  

 

  

Best regards, 

 

Andres P. 

Intel Customer Support Technician


0 Kudos
Reply