Arc Control driver release notes text is not formatted

[TheWonderfulPie]

https://1drv.ms/i/s!AmnzYyniwxuygaFqoos8UfgM79Yv0Q?e=5o4S7W

I had a notification about the new 4382 driver update, I checked the release notes directly through Intel Arc Control, but it was messy at all. It showed the release notes without any formatting, meaning that we can see all of the HTML code. This happens with the overlay as well as the "standalone" Arc Control software

I do not know if this happened with older drivers. Linked a SSU

[Jean_Intel]

Hello TheWonderfulPie,

Thank you for posting on the Intel️® communities. We understand that you are experiencing issues with the Arc Control driver release notes. We would be more than glad to help you.

At the moment, in case you would like to read the information, you can check the release notes on our website: https://downloadmirror.intel.com/780432/ReleaseNotes_101.4382_BETA.pdf.

We will look further into this scenario and respond as soon as we have more detail.

Best regards,

Jean O. 

Intel Customer Support Technician

[TheWonderfulPie]

Any update on this ? It's been 12 days now

[TheWonderfulPie]

20 days now, have you closed this thread ?

[Jean_Intel]

Hello TheWonderfulPie,

We appreciate your patience while waiting for a response regarding this matter and apologize for our late response.

After investigating this problem, the driver developer team implemented a fix in our latest driver, version 31.0.101.4644. Please try this driver update and let us know the outcome.

Best regards,

Jean O.

Intel Customer Support Technician

[Jean_Intel]

Hello TheWonderfulPie,

We hope you are doing fine.

We have not heard back from you. As we mentioned, we have implemented a fix for this problem on the new driver, 31.0.101.4644. We will now close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

Best regards.

Jean O.

Intel Customer Support Technician.