Problems with FSR on Red Dead Redemption 2

[TheRitrax]

When I play with FSR in Red Dead Redemption 2 the game looks weird I don't know how to explain it that's why I send a video.

When I was using a Nvidia GPU this didn't happen even with the same game version and updated drivers and the same operating system (Windows 10).

The FSR problem is the same even if I change it to quality, balance and performance

[Andres_Intel]

Hello TheRitrax,

Thank you for posting on the Intel communities. I see that you are having issues when FSR is enabled in Red Dead Redemption 2, I understand that this is very annoying for you, I will be happy to help you.  

To have a better understanding of the situation, please answer the following questions:

• Take screenshots of the game settings, in case we have to replicate the issue.
• Did this happen before? Did the issue happen after and update?
• Download, run, save and attach the report for the following tool Intel® System Support Utility for Windows (SSU), you can find the steps on the link How to get the Intel® System Support Utility Logs on Windows, to check if there is a pending update and know your system information.

Regards,  

Andres P. 

Intel Customer Support Technician 

[TheRitrax]

Ok, this is the log (I ran the Intel® System Support Utility and performed the analysis while I had Red Dead Redemption 2 open and FSR 2.0 enabled.)

• Take screenshots of the game settings, in case we have to replicate the issue.                                 Ok

• Did this happen before? Did the issue happen after and update?                                                         With Nvidia GPUS no but with Intel GPUS                                                                                                                                                                                 yes

• Download, run, save and attach the report for the following tool  Intel® System Support Utility for Windows (SSU) , you can find the steps on the link  How to get the Intel® System Support Utility Logs on Windows, to check if there is a pending update and know your system information.

            Ok

[Andres_Intel]

Hello TheRitrax,

Thank you for your response and for all the information provided it has been really helpful.

I see you have attached some screenshots showing the issue that you have, we also need screenshots showing the display game settings, this is for replicating the issue as accurate as possible, in case that we need it.

Please follow the steps below and let me know the results:

• Clean install the graphics driver to version 31.0.101.4669 with Display Driver Uninstaller (DDU). For guidance, How to Use the Display Driver Uninstaller (DDU) to Uninstall an Intel® Graphics Driver.

Regards,  

Andres P. 

Intel Customer Support Technician 

[Andres_Intel]

Hello TheRitrax,

Were you able to clean install the graphics driver to version 31.0.101.4669? This is a driver we released the last week and I want to make sure if the behavior changes after the clean installation.

Let us know if you still need assistance.    

Best regards,   

Andres P.   

Intel Customer Support Technician 

[Andres_Intel]

Hello TheRitrax, 

We have not received a response from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  

Best regards, 

Andres P.   

Intel Customer Support Technician