Unable to update driver

[Diderik]

Hello,

I have a problem with updating my driver on ArcControl software where it says "We timed out looking for updates". This problem has been occured evertime i start my PC.

To note i've reinstalled the sofware multipile times and the problem keeps occuring.

I just want to have the latiest update to my driver due to peformance issue when i play video games.

Here is my setup 

[VonM_Intel]

Hi, Diderik.

Thank you for posting in our Community and providing your system details.

The issue you're encountering with the "We timed out looking for updates" error in ArcControl can be caused by various factors.

I noticed that the graphics driver version you're using is not up to date. I highly recommend downloading driver version 31.0.101.5534 or newer from the Intel Download Center. If the issue persists, please perform a clean driver installation using Display Driver Uninstaller (DDU).

For your convenience, we also have a dedicated support link where you can find all the troubleshooting steps we’ve outlined. Here’s the link to help guide you through the process: Error "We timed out looking for updates. Intel® Driver & Support Assistant may be offline or having trouble finding the latest drivers. We'll check again in a few minutes." Appears While Checking for Updates on Intel® Arc™ Control

Have a nice day!

Best regards,

Von M.

Intel Customer Support Technician

[VonM_Intel]

Hello Diderik,

I wanted to follow up and see if you've had a chance to review my previous message regarding my suggestion to update your driver to the latest version.

If you need any further assistance, please don't hesitate to reach out. I'm happy to help.

Wishing you a great day!

Best regards,

Von M.

Intel Customer Support Technician

[JeanetteC_Intel]

Hello Diderik,

Since I have not heard back from you, I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician