does image sharpening work? (B580)

[yosoro]

dif

i have no clue what it does.
does image sharpening function like sharpening filter or something different?
would tell how it work with real world example or just how to know it properly working?

[Mike_Intel]

Hello yosoro,

Thank you for posting in Intel community Forum.

For me to further check this, please help provide the following details:

1. Are you using an Intel brand Arc B580?
2. Is this the first time you tried this setting?
3. What is the title of the game?
4. What are the troubleshooting steps that you tried to improve this setting?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[yosoro]

1. yas

2. half yes. i did not care before.

3. nexon vindictus(DX11). i guess games doesnt matter. it not working CS2 too.

4. i tried reinstall driver not fixed.

[Mike_Intel]

Hello yosoro,

Thank you for the update.

I am sorry, I cannot read the settings since it is in local language. By the way, what is your Graphics game settings? Are you using High or Ultra Graphics settings? Can share some screenshots of the whole Graphics settings of the game in English?

And also, you may try to update the Graphics driver using DDU method and make sure that the BIOS of your motherboard is updated to the latest. Please refer to the links below:

How to Use the Display Driver Uninstaller (DDU) to Uninstall an...

Intel® Arc™ & Iris® Xe Graphics - Windows*

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[yosoro]

sure 

[Mike_Intel]

Hello yosoro,

Thank you for providing the screenshots.

Have you also tried my recommendation to update the driver using DDU and BIOS update?

If yes and still having the same issue. Kindly help generate the SSU logs of your system for further investigation.

How to get the Intel® System Support Utility Logs on Windows*

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[yosoro]

i tried reinstall with DDU no difference.
bios is F30 version latest but guess no impact to GPU according to description my bios is F29 version.
anyway take my SSU log hope could help to fix this issue.
also maybe some event log have korean string (because default language korean) and i using firewall management software called "tiny wall". it make generate meaningless event log about connection fail or can't run something network because i blocked it.
hope not misleading if someone check that.

and please add example/demo/showcase how they work.
i couldn't understand Adaptive tessellation before google it and image sharpening is no information.
this is horrible if people don't know what those option do.

[Mike_Intel]

Hello yosoro,

Thank you for the information provided.  

I will do further research on this matter and post the response on this thread once it is available.

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello yosoro,

I hope this message finds you well.

Upon further checking, Image sharpening is a digital image processing technique used to enhance the clarity and definition of an image. It works by increasing the contrast between adjacent pixels, which makes edges and fine details more pronounced. This process can help make an image appear more focused and detailed, improving its visual quality.

Having said that, let me continue to check this inquiry and would need know the following details below to further investigate the issue:

1. Please share the settings you used on Vindictus so that I can recreate the issue they saw where image sharpening is not working?
2. On CS2, during gameplay - Can you see the same issue or is the issue only limited on the settings screen?
3. Aside from the 2 games, did you also encounter the issue on other applications?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[yosoro]

sadly latest driver update make disappear setting i can't re-create the issue until get back.

setting is gone

I didn't make comparison screenshot, but it didn't work all games. (in CS2 gameplay or not whatever)
and about vindictus setting you need to know some limits.
Vindictus KR server(마비노기 영웅전) doesn't support english.
and Vindictus KR/US each server doesn't allow connect another region.
so if you really need vindictus setting should know some korean.
honestly doesn't make sense that it works or doesn't work depending on certain settings.

vinductus setting

"높음 (High) / 보통 (Middle) / 낮음 (Low)", "사용 (Enable) / 사용 안 함(Disable)", "없음 (None)"

guess each setting position is same KR/US.

[Mike_Intel]

Hello yosoro,

Thank you for the update.

Which driver did you use? There is a new driver released last week. Is this the driver that you installed?

Intel® Arc™ & Iris® Xe Graphics - Windows*

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[yosoro]

yap. 32.0.101.6913 version.
if you need compare screenshot i can downgrade it. i have downloaded driver.
but looks someone try to fix this issue preemptively disabling option setting Either I'm paranoid. (。_。)
hope can be fix it quickly.

[Mike_Intel]

Hello yosoro,

Thank you for the update.

Let me have this checked and post the response on this thread once it is available.

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel · Accepted solution]

Hello yosoro,

I hope this message finds you well.

Let me share the update the I have for this issue:

I wanted to inform you that, following our investigation, the features Image Sharpening, Adaptive Tessellation, and Anisotropic Filtering have been discontinued starting with Intel® Graphics Software (IGS) version 25.22.1502.2, which is included in driver version 32.0.101.6913. These features will no longer be available in subsequent versions.

For further details, I encourage you to read our article titled "Intel® Graphics Software (IGS) Image Sharpener, Adaptive Tessellation, and Anisotropic Filtering Not Working" which provides more information on this change.

At this point, I can no longer proceed to investigate the issue with Image sharpening and will proceed to close this case. This thread will no longer be monitored. 

Thank you and have a great day.

Best regards,

Michael L.

Intel Customer Support Technician

[yosoro]

noooo