Intel® DevCloud
Help for those needing help starting or connecting to the Intel® DevCloud
Announcements
This community is designed for sharing of public information. Please do not share Intel or third-party confidential information here.
1001 Discussions

Cannot submit extension: 500 Internal server error

PSath2
Beginner
383 Views

When I log into https://devcloud.intel.com/datacenter/home/ with my UUID, and click the link to extend my allocation, the form pops up and I can fill in the DevMesh project and additional information. However, once I hit submit the server always responds with a 500 when trying to load https://devcloud.intel.com/datacenter/extension_request/

Reliably happens in both chrome 80.0.3987.87 and firefox  72.0.2

My allocation expires in 4 days, so being able to submit this form ASAP is important.

0 Kudos
5 Replies
AthiraM_Intel
Moderator
383 Views

Hi,

Thanks for reaching out to us. 

We understand your concern. The internal server error might be a temporary issue.

Could you please share your DevCloud username so that we can contact the concerned DevCloud team.

 

PSath2
Beginner
383 Views

u29791

AthiraM_Intel
Moderator
383 Views

Hi,

Thanks for the reply

We have informed the concerned admin team regarding your issue and will get back to you soon.

PSath2
Beginner
383 Views

Thanks, I've received the extension, you can close this thread.

AthiraM_Intel
Moderator
383 Views

Hi,

Thanks for the confirmation.

We are closing this thread. Please feel free to open a new thread if you face any further issues.

 

Reply