Intel® Distribution of OpenVINO™ Toolkit
Community support and discussions about the Intel® Distribution of OpenVINO™ toolkit, OpenCV, and all things computer vision-related on Intel® platforms.

ImportError when running OpenVino face recognition python demo

vinsonlau99
Beginner
237 Views

When I was trying to run the face recognition python demo, it shows this error message: "ImportError: DLL load failed: The specified module could not be found" as provided in the image.

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5 Replies
SIRIGIRI_V_Intel
Employee
237 Views

Hi Vinsonlau,

It seems to be an issue with scipy library. Please install the libraries as per the requirements.txt.

If you are still facing the issue, please re-install again.

We recommend to use the latest OpenVINO(2020.2) version.

Regards,

Ram prasad

vinsonlau99
Beginner
237 Views

Hi Ram, I tried reinstalling the latest OpenVINO but it still gives me the same error. Do you have other alternatives?

SIRIGIRI_V_Intel
Employee
237 Views

Since you are using the scipy library through Anaconda, Please make sure that you are using the scipy>1.1.0. if not, Could you please re-install the Anaconda with the required scipy version.

Regards,

Ram prasad

vinsonlau99
Beginner
237 Views

My current scipy version is 1.4. I solved it by reinstalling it to scipy 1.1.0 without reinstalling Anaconda. Thank you so much!

SIRIGIRI_V_Intel
Employee
237 Views

I was glad that you have solved. Thank you for sharing with the community.

Regards,

Ram prasad

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