Delegated admin limited license access SSLC

[NewportRI]

I have a coworker that I have set up as a delegated admin, they are able to log in successfully but they do no have access to all the licenses I have access to.

How can I have this modified?

[NewportRI]

bump.

[NewportRI]

Is there an admin or a tech support representative that can update on this request?

TIA.

[AR_A_Intel]

Hi

Welcome to INTEL forum. Apologize for the delay in respond as there are an issue on posting a reply. For license Access, User must have a My Intel account to access the Self-Service Licensing Center. https://licensing.intel.com/     

For Adding Delegate Administrators, you could refer to Self Service Licensing Center User Guide.

https://www.intel.com/content/www/us/en/docs/programmable/683472/23-1/using-the-intel-fpga-self-service-licensing.html

[NewportRI]

This was the process that I had used to create a "Delegate Administrator", the issue is that the delegated Administrator does not show all the licenses that I see. 

Is there an additional setting to allow the delegated administrator to have access to those missing?

[AR_A_Intel]

Hi

May we know what license that does not show?

[NewportRI]

I have sent a private message for review.

Thank you.

[AR_A_Intel]

We PM you a private message. Hope you received it.

[AR_A_Intel]

As we do not receive any response from you on the previous question/reply/answer that we have provided in private message. Please login to https://supporttickets.intel.com/s/?language=en_US , view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.

[NewportRI]

I do not have any PM in my inbox.  Please keep this case open.