Intel® NUCs
Support for Intel® NUC products
11785 Discussions

NUC11PAHi7 vanished?

Kruis
New Contributor I
1,457 Views

Hi,

what happened to (my)  NUC11PAHi7?

It was removed from products list... and no more drivers update was released since January...

Labels (1)
0 Kudos
12 Replies
AlHill
Super User
1,443 Views

Probably just the servers being updated.  I would not worry.

https://ark.intel.com/content/www/us/en/ark/products/205073/intel-nuc-11-performance-kit-nuc11pahi7....

Doc (not an Intel employee or contractor)

Kruis
New Contributor I
1,436 Views

AlHill,

thanks for your reply. 

I had seen that datasheet, but my concern is that it has been replaced with NUC11TNHi7.

I hope you're right!

 

n_scott_pearson
Super User Retired Employee
1,422 Views

The Panther Canyon (PA) NUC is the 11th gen entry in the Performance Segment. It can be considered a replacement for the Bean Canyon (BE) NUC, which is the 8th gen entry in the Performance Segment.

The Tiger Canyon (TN) NUC is the 11th gen entry in the Professional Segment. It can be considered a replacement for the Dawson Canyon (DN) NUC, which is the 7th/8th gen entry in the Professional segment.

My understanding is that quantities of the PA NUC are limited due to the global semiconductor shortage and that the decision was made to release this limited quantity in the APAC market only. Once the shortages are alleviated, you should see PA NUCs elsewhere. In the meantime, this does mean that, in other parts of the world, TN NUCs could be available where PA NUCs are not. This does not mean that the TN NUC is a replacement for the PA NUC, however.

...S

Kruis
New Contributor I
1,386 Views

So I must consider myself lucky to have bought it in Italy, but on a large international e-commerce, before it vanished

Seriously, I hope Intel keep to release at least driver updates.

Otherwise I believe I will be able to use almost all the drivers of the NUC11TNHi7, which is almost identical in many hardware components.

Thank you for your reply!

 

 

n_scott_pearson
Super User Retired Employee
1,244 Views

Oh, no, full driver support will be provided. The units being sold have to be supported regardless of whether they are sold world-wide or just in APAC.

My understanding is that no units were ever sold into the distribution channels that would serve Italy. Are you sure that you didn't receive one of the pre-production units that was provided to larger channel customers for evaluation? These are not supposed to be sold. If you send me a snapshot of the label on the bottom of the unit, I can verify one way or the other. Don't upload this snapshot here; send it to me via the Community's Personal Message service instead (you don't need everyone seeing your Serial Numbers, MAC Addresses, etc.).

...S

Kruis
New Contributor I
1,239 Views
... facepalm ...
I hope not...
Thank you for your interesting, I send you a snapshot later today

Cris
n_scott_pearson
Super User Retired Employee
1,236 Views

Take your time. It is 11:48pm here and I am off to bed.

...S

Kruis
New Contributor I
1,231 Views
It is 9.10am here!
Have a nice night!
Cris
Maria_R_Intel
Moderator
1,088 Views

Hello Kruis,


Thank you for posting on the Intel Community.


I would like to know if you were able to complete the assistance with our community peer Scott? Please, if you need additional help from Intel, let me know, I will monitor your thread for a few days.


Best regards,

Maria R.

Intel Customer Support Technician


n_scott_pearson
Super User Retired Employee
1,089 Views

We've talked exhaustively (daily ever since). Everything is good; the unit is a production unit and he has no complaints currently.

...S

Kruis
New Contributor I
1,083 Views
Hi Maria,
Scott gave me support via PM.
The issue was solved.

Sincerely,
Cris
Maria_R_Intel
Moderator
1,071 Views

Hello Kruis,


Thank you for let us know! and thank you, Scott for your amazing support all the time!


I will proceed to close this thread, If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.


Best regards,

Maria R.

Intel Customer Support Technician


Reply