ERROR 0XA0070015

[wfaci]

After a lot of work I made optane work, but when I activate this error appears. what to do?

[idata]

Hello Facinelli,

We understand that you are experiencing issues with the installation of the Intel® Optane™ Memory Technology and you receive an error code: 0xA0070015.We'd like to assist you with this situation and we need the following information:-Could you please provide your computer's specs? (Please https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- use this utility and attach the file)-Could you also provide the installation logs? (You need to go to C:\Users\Yourusername\Intel\Logs and attach the Optane memory log.)-If possible, could you please share a screenshot of the error message you get?We'll be waiting for your response.Regards,Nestor C

[wfaci]

cxcxz

[idata]

Hello Facinelli,

Thanks for the picture and the logs attached.We'll be checking this error code with our engineering team as this error is not listed in the https://www.intel.com/content/www/us/en/support/memory-and-storage/intel-optane-memory/000024113.html common error messages.We'll keep you posted.Regards,Nestor C

[idata]

Hi Facinelli,

Based on the information provided, we'd like you to please try the following:-Update the motherboards with this http://asrock.pc.cdn.bitgravity.com/BIOS/1151/B250%20Gaming%20K4(L2.02)ROM.zip beta BIOS-If it does not work, please try a "clean all" in the Intel® Optane™ Memory Module-Please provide a picture of disk management (Where it shows the HDD and the Intel® Optane™ Module)Also, we'd like to know if this was a fresh installation of the operating system or if you performed an update?Regards,Nestor C

[idata]

Hi Facinelli,

We'd like to know if you were able to follow our previous recommendations and if you have questions or need further assistance.We'll be waiting for your response.Regards,Nestor C

[wfaci]

I have not yet succeeded with the OPTANE memory installation ...

[idata]

Hello Facinelli,

If neither the Beta BIOS (previously linked) nor the https://www.intel.com/content/www/us/en/support/memory-and-storage/000022179.html secure erase helped, we would like to take a look at the following in order to continue:

1. Please share a screenshot of your Disk Management console (right click on start menu, select from dropdown).

2. Open Diskpart, and run the following commands: 1. Right click your start menu, run Command Prompt (Admin). 2. Type: Diskpart 3. List Disk 4. Select Disk # (change # for your system drive number) 5. List partition We look forward to hearing back from you.

Best regards,

Carlos A.

[idata]

Hello Facinelli,

We'd like to know if you were able to follow the instructions provided above or if you require further assistance.We'll be waiting for your response.Regards,Nestor C