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Hi EPark15,
Thank you for contacting Intel® SSD support group on your request for support.
As we do not understand clearly your request, we will require your cooperation to provide to us the markings of your device; please find the instructions by following this link: https://www.intel.com/content/www/us/en/support/articles/000025532/memory-and-storage.html
Might your requirement involves a warranty request or other support for your drive, please follow this link for additional support. https://supporttickets.intel.com/?lang=en-US
If there is anything else we can help you with, please let us know.
We will be looking forward to your reply.
Best regards,
Santiago A.
Intel® Customer Support Technician
Under Contract to Intel Corporation
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Hi EPark15,
Thank you for contacting Intel® SSD support group on your request for support.
As we do not understand clearly your request, we will require your cooperation to provide to us the markings of your device; please find the instructions by following this link: https://www.intel.com/content/www/us/en/support/articles/000025532/memory-and-storage.html
Might your requirement involves a warranty request or other support for your drive, please follow this link for additional support. https://supporttickets.intel.com/?lang=en-US
If there is anything else we can help you with, please let us know.
We will be looking forward to your reply.
Best regards,
Santiago A.
Intel® Customer Support Technician
Under Contract to Intel Corporation
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Hi EPArk15,
Greetings from Intel® SSD support group.
This is a friendly reminder your case remains open, awaiting for your reply.
If there is anything else we can help you with, please let us know.
We will be looking forward to your reply.
Have a nice day.
Santiago A.
Intel® Customer Support Technician
A Contingent Worker at Intel
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Hi EPArk15,
Greetings from Intel® SSD support group
This is to let you know, this case is being closed.
Please feel free to get back to Intel® communities, whenever you might feel necessary.
Have a nice day,
Santiago A.
Intel® Customer Support Technician
A Contingent Worker at Intel

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