I understand your upset on this issue. However, I will need you to ensure the Intel Quartus Prime Programmer is installed on your PC. Check the micro-USB cable is connected to the FPGA development board and power to the board is ON, and no other applications that use the JTAG chain are running.
If you want to program your flash, ensure the following conditions are met before you proceed:
1. The Intel Quartus Prime Programmer and the Intel FPGA Download Cable II driver are installed on the host computer.
2. If you are using an external JTAG programmer, ensure the Intel FPGA Download Cable II is connected to the board through the 10-pin female connector. Verify that the Intel FPGA Download Cable II LED for proper connection to the host computer through a micro-USB cable.
3. Power to the board is on, and no other applications that use the JTAG chain are running.
4. The design running in the FPGA does not drive the FM bus.
I’m glad that your question has been addressed, I now transition this thread to community support. If you have a new question, feel free to open a new thread to get support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.