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15477 Discussions

Verification of the number of product licenses

zhenglinxi
Beginner
304 Views

We log into our account to see only one product. We should have purchased two. Please help to verify the details
Account number: zhouzhongliang@zemt.cn

( Intel Order #:0017744560)
( Intel Order #:0017719059)
Product Qty. License Activation Code #
------- ---- -----------------------------
SW-PE-QRTS-FIX
1 LTSYMZ3XNFR8YR

Product Qty. License Activation Code #
------- ---- -----------------------------
SW-PE-QRTS-FIX
1 L8GGYB646TXQSQ

0 Kudos
4 Replies
Zawani_M_Intel
Employee
291 Views

Hi zhenglinxi,

 

Thank you for contacting Intel Community Forum.

 

Please allow us some time while we are checking with our internal team.

 

Thanks!

zhenglinxi
Beginner
269 Views

Hello

Did you find out anything about it?

Zawani_M_Intel
Employee
259 Views

Hello zhenglinxi,

 

I am still checking with our tools team, my request is in final stage process.

Once I get the feedback from the team, I will privately email you as it might have some confidential info.

 

Wani

Zawani_M_Intel
Employee
247 Views

This issue is because of different license admin has been assigned.

As the owner/admin of the license has been identified, we will close the case.

 

Stay safe and take care!

 

Wani

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