Intel® Quartus® Prime Software
Intel® Quartus® Prime Design Software, Design Entry, Synthesis, Simulation, Verification, Timing Analysis, System Design (Platform Designer, formerly Qsys)
16939 Discussions

Verification of the number of product licenses

zhenglinxi
Beginner
1,100 Views

We log into our account to see only one product. We should have purchased two. Please help to verify the details
Account number: zhouzhongliang@zemt.cn

( Intel Order #:0017744560)
( Intel Order #:0017719059)
Product Qty. License Activation Code #
------- ---- -----------------------------
SW-PE-QRTS-FIX
1 LTSYMZ3XNFR8YR

Product Qty. License Activation Code #
------- ---- -----------------------------
SW-PE-QRTS-FIX
1 L8GGYB646TXQSQ

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4 Replies
Zawani_M_Intel
Employee
1,087 Views

Hi zhenglinxi,

 

Thank you for contacting Intel Community Forum.

 

Please allow us some time while we are checking with our internal team.

 

Thanks!

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zhenglinxi
Beginner
1,065 Views

Hello

Did you find out anything about it?

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Zawani_M_Intel
Employee
1,055 Views

Hello zhenglinxi,

 

I am still checking with our tools team, my request is in final stage process.

Once I get the feedback from the team, I will privately email you as it might have some confidential info.

 

Wani

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Zawani_M_Intel
Employee
1,043 Views

This issue is because of different license admin has been assigned.

As the owner/admin of the license has been identified, we will close the case.

 

Stay safe and take care!

 

Wani

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