quartus prime programmer tool crashes when uploading sof file.

[Rahul92]

I have an issue with quartus prime programmer tool. When I try to upload .sof file of Startix 10 (Apollo S10 platform), it crashes immediately. Moreover, it also doesn’t recognize the device when I press auto detect. 

I am working with terasic Apollo S10 platform and I am not able to program the FPGA. 

I have tried the following:

- Tried with 2 different versions: 21.1, 19.1.

- I have rebooted my pc, but no help.

[sstrell]

You should probably try reinstalling the Programmer and/or the drivers.

[Farabi]

Hello,

please update after you re-install the Quartus programmer. we can continue debug from there.

regards,

Farabi

[Rahul92 · Accepted solution]

Hi, 

I was using Quartus prime standard version. Then I tried Quartus Prime Pro latest version and it works fine when programming Stratix 10. 

The issue is resolved. 

Regards,

Rahul

[NurAiman_M_Intel]

Hi,

Yes, for Stratix 20, you need to use Quartus Pro to program.

I’m glad that your question has been addressed, I now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.