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Hello,
I have another problem with RealSense D415, I don't get a depth stream. The Viewer report is : Starting Depth stream failure.
The RGB and INFRA streams are fine.
Yesterday everything was OK, today no Depth stream.
All the settings are the same as before. I have tried all the USB ports on my laptop, also, I changed the USB cable, but nothing, still no depth frame.
Why is this happening?
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Hello Eliza,
Still nothing, I have tried today again the 2.18.1. version after some updates.
Are there significant differences between 2.18.1. and 2.17.? I ask because I have to use the earlier version because the software bug.
I can't find the More setting > settings > restore default tabs in 2.17. for example.
Also, when I am using the 2.17. Depth Tool and when I am change the resolution from 640x480 to 1280x720 the Depth Tool records me the INFRA image, not the Depth image.
Why is this happening?
Thank you.
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Dear Eliza,
Thank you for the notification. I have downloaded the 2.19.1. version and this version works perfect so far (last 1 hour).
Thank you for all your help so far.
I hope, I won't have to many questions henceforward (at least next few weeks).
Kind regards,
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Now, I won't search for the log files, OK? I hope the new version will work fine. Is this OK?
Thank you.
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Dear Eliza,
OK, then I won't save the log files.
I tested the camera earlier today, it is working, still. I hope now everything is fine and it will be too.
Thank you for all your help Eliza.
Kind regards,
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