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İ7 1400K games crash

Fatihsy
Novice
702 Views
Hello, games freeze and take to the desktop with i7 14700k processor and 7200mhz ram frequency. There is no problem with lower ram frequency.
-bios latest version updated
-default intel settings

İ7 14700K
MSI Z790 CARBON
G.Skill 32GB(2x16) Trident Z5 RGB 7200mhz CL34 DDR5 Ram

What do you think is the problem? Is the processor damaged?
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4 Replies
Mike_Intel
Moderator
653 Views

Hello Fatihsy,


Thank you for posting in Intel community Forum.


For the BSOD and/or stability issue for your processor, kindly open the community link where we posted our recommendations and follow the provided settings that you need to set inside the BIOS then tell us if there is an improvement. 


https://community.intel.com/t5/Processors/Updated-Guidance-RE-Reports-of-13th-14th-Gen-Unlocked-Desktop/m-p/1594553


If you are still having the same issue after trying these settings, you may need to contact your local warranty support for the replacement of the processor.


If you have questions, please let us know. Thank you.


Best regards,

Michael L.

Intel Customer Support Technician


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Mike_Intel
Moderator
597 Views

Hello Fatihsy,

 

I hope this message finds you well. 


Were you able to check the previous post?


Please let us know if you still need assistance.

 

Best regards,

Michael L.

Intel Customer Support Technician


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Mike_Intel
Moderator
544 Views

Hello Fatihsy,

 

I hope you are having a good day.


I am sending another follow up to check if the last recommendation worked. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 


Thank you and have a great day. 

 

Best regards,

Michael L.

Intel Customer Support Technician


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Fatihsy
Novice
501 Views
Hello, I just had the chance to try it and I tried all the settings but the games are crashing and not working properly at ddr5 7200 mt/s.
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