Mobile and Desktop Processors
Intel® Core™ processors, Intel Atom® processors, tools, and utilities

%1 and %0.1 fps 0

rayzx
초급자
5,780 조회수

I couldn't find a single problem with my computer during the testing period. I have been dealing with this problem for a year with many people, including me. I think there is a factory manufacturing defect in my parts. There are a lot of fps drop cycles in games. I recently tested Pubg on Steam, GPU was at 30% and CPU was at 100%. I tried it at the highest ultra settings and the situation is the same in other settings. There is a conflict between the processor and the graphics card. My usage varies widely. Could factory production be faulty? I think my processor or graphics card is faulty. It even reached 8 fps in the game and I couldn't move.

 

RTX 3050 

i3 12100f

0 포인트
23 응답
AlHill
수퍼 사용자
4,844 조회수

So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[If you find any Intel driver you might need, download and save it now.]

rayzx
초급자
4,836 조회수
0 포인트
AlHill
수퍼 사용자
4,828 조회수

Just attach the txt file to this thread.

 

Doc (not an Intel employee or contractor)
[If you find any Intel driver you might need, download and save it now.]

0 포인트
rayzx
초급자
4,808 조회수

....

0 포인트
AlHill
수퍼 사용자
4,799 조회수

Ok, you do not have intel graphics, and your memory is sufficient.

Have you run the IPDT?  This will take a little time, but will help with diagnosing your issue.

https://www.intel.com/content/www/us/en/download/15951/19792/intel-processor-diagnostic-tool.html

 

Doc (not an Intel employee or contractor)
[If you find any Intel driver you might need, download and save it now.]

0 포인트
rayzx
초급자
4,799 조회수

I have never seen these applications, I wonder what they do exactly?

0 포인트
rayzx
초급자
4,781 조회수

There is no problem in the tests as in the images, but there is a lot of fps drop and 1% 0.1% fps is fixed at 0 in both.

0 포인트
rayzx
초급자
4,786 조회수
0 포인트
AlHill
수퍼 사용자
4,773 조회수

What IPDT does:

https://www.intel.com/content/www/us/en/support/articles/000005567/processors.html

 

Your processor passed.

Is your BIOS updated?

Are your drivers updated?

Do you have any malware?

 

Since you do not have Intel graphics and your processor seems fine, this would indicate the issue is not an Intel issue.

 

Doc (not an Intel employee or contractor)
[If you find any Intel driver you might need, download and save it now.]

 

0 포인트
rayzx
초급자
4,758 조회수

I formatted the system many times. Everything is up to date. So the parts tests are fine. If I make the graphics card now, there would be no problem in this regard, but my problem is very big.
In short, we cannot say that there is no problem with this piece.
It seems that it is not possible to solve the parts without going to the authorized service.

 

But I suspect the GPU because the graphics card already overheats and sometimes the GPU gives all the load to the CPU.

 

asus dual 3050

 

In pubg, gta 5 and assetto corsa, the card is not even 1 year old, it saw 77 degrees

0 포인트
AlHill
수퍼 사용자
4,750 조회수

The graphics card could be the problem.  If you have access to another card, you should try it.

 

Doc (not an Intel employee or contractor)
[If you find any Intel driver you might need, download and save it now.]

0 포인트
rayzx
초급자
4,748 조회수

Can a cheap card solve my problem?

1% and 0.1% values

0 포인트
AlHill
수퍼 사용자
4,746 조회수

Beats me.  Hace you tested your graphics card?

 

Doc (not an Intel employee or contractor)
[If you find any Intel driver you might need, download and save it now.]

0 포인트
rayzx
초급자
4,742 조회수

My graphics card has passed all testing stages and there is no test left that I haven't done. In some games, my graphics card gets a little too hot and I observe momentary usage drops. My guess is that there is a problem with my graphics card and when it is forced, the problem goes directly to the CPU.

0 포인트
AlHill
수퍼 사용자
4,721 조회수

Then I would be taking a look at malware that may be installed.

 

Doc (not an Intel employee or contractor)
[If you find any Intel driver you might need, download and save it now.]

0 포인트
rayzx
초급자
4,720 조회수

There is no malware, I have formatted the system 30 times

0 포인트
rayzx
초급자
4,715 조회수

What do you think causes this?

0 포인트
AlHill
수퍼 사용자
4,675 조회수

Ok, no malwaere, cpu tests ok, sufficient memory, multiple os installs...

Get a different graphics card to test.

 

Doc (not an Intel employee or contractor)
[If you find any Intel driver you might need, download and save it now.]

0 포인트
rayzx
초급자
4,724 조회수

I have been testing my parts for 1 year.

0 포인트
rayzx
초급자
4,674 조회수

Can I try my graphics card in a completely different AM4 system?
For example, if the problem is with my graphics card, can it be easily detected? Will the %fps values ​​be 0 in that system?

0 포인트
응답