Arria V GX ethernet connect causing router issues

[bansarth]

Hello, I am running the AN647 Reference Design on my Arria V GX, and whenever I plug the FPGA into my router, and it is just listening for packets to be sent, all other devices on my routers ethernet connection stop recognizing the ethernet. My router's wifi still works, but the ethernet does not. If anyone has run into this issue, suggestions would be greatly appreciated. My router is the XFinity provided modem/router.

[SengKok_L_Intel]

Hi,

I assume the AN647 design's ethernet link is still up after connecting to the router, if this is the case, you might need to check the routing setting if there is any security setting that may cause the problem.

Regards -SK

[SengKok_L_Intel]

If further support is needed in this thread, please post a response within 15 days. After 15 days, this thread will be transitioned to community support. The community users will be able to help you with your follow-up questions. 

Regards -SK