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Intel D5005 Board warranty information not available in data sheet.

RajSugathan
Employee
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What is the standard Warranty for the Intel D5005 board?  The online data sheet does not specify it.  I am not able to find this information at ark.intel.com nor mark.intel.com.

I have a client looking to deploy a solution using this board and needs the warranty information to define their SLA (service level agreement), calculate repair parts inventory etc.

Here is a link to the data sheet: https://d2pgu9s4sfmw1s.cloudfront.net/DITA-technical-publications/PROD/PSG/ds-pac-d5005-683568-691516.pdf?Expires=1644062328&Key-Pair-Id=APKAJKRNIMMSNYXST6UA&Signature=H9zw2ruU~h-MdpUvX6MXUlDbZxPP9SIF7OpcylPcLngWI~r~gWaL6jLI3tb50wHWS1XzGpTpO6VUDG6RYCjYrx11NNS8mKTdeVGczjE5u4TBaTIncuHVmJgphN9UT8UlWVvRr9f2jt6C2jI-pI3uWnu8o4ZPurA-LDsb1v2q16qySCPOSBFJLN...

 

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JohnT_Intel
Employee
989 Views

Hi,


The board warranty is 90 days. You can refer it to https://www.intel.com/content/www/us/en/support/programmable/articles/000077719.html which is similar to acceleration card.


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JohnT_Intel
Employee
985 Views

Hi,


After further checking, the warranty for Intel Programmable Acceleration Card is 12 month starting from date it ships out.


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JeffreyNigh
Moderator
978 Views

John -- can you provide a link to the warranty information?

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JohnT_Intel
Employee
975 Views

Hi,


I am in the progress of updating the KDB that will shows that we provide 12 months warranty period.


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JeffreyNigh
Moderator
967 Views

thanks John - do you have an ETA on when that will be available online?  -- thanks

 

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JohnT_Intel
Employee
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