Rapid Storage Technology
Intel® RST, RAID
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intel rapid storage raid 5 failure issue in windows 10

Ul
Beginner
‎11-03-2021 11:24 AM
881 Views

So I have a new issue that I have never run into.  I have a ASUS p6T6 WS Revolution motherboard with onboard Intel raid controllers.  I have a raid 5 array with 4 drives. I have replaced a bad drive in the array in years past with no issue. 

Just recently one of the drive came up with an error according to the storage software and the array came up marked as failed instead of degraded.  RST/ Optane storage management will allow me to mark the bad drive as normal and will rebuild the array on that drive. But when I replaced the drive with a spare one as I normally would, the RST/Optane will not give me the option to rebuild the array to that that new drive. And the drive is brand new, just ordered and formatted to same specs as other drives.  

And I have found that if I put the bad drive back in, the software rebuilds the array again.

Is there a way to get the software to recognize the drive as it is marked as spare as the drive that it should be rebuilt to?

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DeividA_Intel
Employee
‎11-04-2021 02:34 PM
863 Views

Hello Ul,  

  


Thank you for posting on the Intel® communities.   

  


In order to better assist you, please provide the following:  



1. What is the Operating system and version installed?

2. What is the Intel® Rapid Storage Technology (Intel® RST) driver installed?

3. What is the drive's (old and new) brand and model name?

4. Can you send a picture of the issue from the Intel® Rapid Storage Technology (Intel® RST) application?

5. Are you using the drivers from the Intel or Asus website?




Best regards, 


Deivid A.  

Intel Customer Support Technician 


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DeividA_Intel
Employee
‎11-08-2021 04:16 PM
839 Views

Hello Ul, 


  


Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.   


  


Regards,  


Deivid A.  

Intel Customer Support Technician  


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DeividA_Intel
Employee
‎11-10-2021 01:42 PM
822 Views

Hello Ul,  


  


We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.  


  


Regards,  


Deivid A.  

Intel Customer Support Technician  


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