Server Products
Data Center Products including boards, integrated systems, Intel® Xeon® Processors, RAID Storage, and Intel® Xeon® Processors
4909 Discussions

Cannot enter BIOS on Intel S3420GPLX Server board

idata
Employee
‎04-18-2011 07:21 AM
1,307 Views

I am building two identical servers for a company. This first one is running fine. I have Installed Microsoft Windows Server 2008 R2 on the problematic one and all was well the machine was running fine I then restarted and now the machine goes to the BIOS Splash screen and the sits on it for a while and then reboots and repeats the procedure. I have removed all connected hard drives, DVD-Writer as well as the mouse from the Server but still the problem continues. I have tried to reset the BIOS, without success. When the Machine does this I cannot enter the BIOS the Keyboard is completely unresponsive.

I have tried to start the machine with the BIOS recovery setting on on with the jumper but then I get nothing and the machine just powers up the fans and sits there with a blank screen.

Under normal operation the diagnostic LED's gets to the a point where the lights for enabling the keyboard flashes for about five minutes then thye machine reboots and starts again and the gets to a point where the lights flash for something else but seems its for reserved for PCI Bus.

I have tried different RAM, Keyboards and harddrives. I sincerely hope this board is fine and theat there is just something I am doing wrong. Wainting time for these boards are around two weeks. I need to roll out by this weekend. PLease help any advice would be appreciated.

The affected Machine did run a burn in test over the past weekend with multiple reboots but never did this just now after I installed the windows and loaded the drivers it started with this. The only drivers I did load where the Intel Chipset drivers off the CD that shipped with the board.

Regards

Jacques

0 Kudos

Link Copied

1 Reply
idata
Employee
‎04-19-2011 12:54 AM
429 Views

Hi There just to let you know I have resolved this issue.

Its a matter of the screen attached to the server. Weird problem I found an article in the support for the board that states when connected to a TFT/CRT monitor the BIOS might not post.

I attached a LCD Monitor and presto everything is fine.

Regards

Jacques

0 Kudos
Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.