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Cannot install the RealSense SDK ,looklike crash?

yang_h_
Beginner
‎12-14-2015 04:41 AM
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Trying to install the SDK R5, But it gets stuck in the slash screen, then the installer close,and no any messages .

I'm using windows 8.1  64 bit ,enterprise with all update .

CPU:Intel core i5-4260U , RAM: 4GB.

I have downloaded the SDK(1,473,129KB) twice :(

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yang_h_
Beginner
‎12-14-2015 04:51 AM
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sorry``` forgot to upload the image

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Dmitry_Z_Intel
Employee
‎12-14-2015 05:15 AM
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Hi Yang,

Please collect your installer logs from %TEMP%\micl_tmp_<yourlogin>, zip and post attachment here.

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yang_h_
Beginner
‎12-15-2015 05:15 PM
784 Views

Hi DIMITRY

thank you  for your attention, finally, I solve this problem with win10 :(

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