My company uses the Parallel Studio XE 2015 and 2016 now (SKU: PPE999WSGE01X1Z; License Type: Named-user).
Now the period of support has expired on August, 1 2016.
We still had some registered S/N of 2015-version which we now cannot upgrade automatically for S/N of 2016-version in Registration Center.
I request for us the new appropriate S/N in a manual mode.
Thank in advance!
Thank you for contacting Intel Support.
I have looked at your account and you have 3 SN for Intel® Parallel Studio XE Professional Edition for Fortran and C++ Windows* Version: 2015. The support on those accounts expired on 8/1/2016. Thus you are eligible to download and install any version that was published before that date. That means you are entitled to download Intel® Parallel Studio XE Professional Edition for Fortran and C++ Windows* Version: 2016 Update 3. In order to do that you will need to upgrade your 2015 SN to the 2016 SN.
For each SN do the following:
Let me know if this works for you.
Noga - Intel Developer Support
Hi, Noga C.
Thank for your replay!
When the period of our support was not expired, this your sequence was worked, but now is NOT.
After point 4 any more does not work (point 5 is not fulfilled and then the page from attachment file "Upgrade SN issue 1_1.jpg" is viewed). Next, if I is select the version (for example "2016 Update 3", which is enabled for us) from list, then the page from attachment file "Upgrade SN issue 2_1.jpg" is viewed. NO upgrade prompt for SN!
I was try in browsers: Firefox 3.6 under Windows 2000 SP4 (my computer), Opera 12.17.Build 1863 under Windows XP SP3, Internet Explorer 11.0.9600.18230 updated for 11.0.29 (KB3139929) under Windows 7 SP1 with the same fail results.
I will wait your replay...