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"Account verification incomplete" After >> 1 hour wait

Greg_H_
Beginner
‎12-06-2016 08:58 AM
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Hi, 

I registered using a s/n for Parallel Studio Composer Fortran/C++ about two weeks ago.  When I click on the emailed link to complete my support account configuration I am still sent to a page saying:

 

Account verification incomplete

There is a delay for the final configuration of your support account. Please wait approximately 1 hour and click the same link in the email you received, to complete the configuration. 

Is there a way to resolve this?

Thanks,

Greg

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Jennifer_D_Intel
Moderator
‎12-06-2016 10:42 AM
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Hi Greg,

There were some issues with the system around that time.  I will send you a private message regarding your license.

Regards,

Jennifer

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Community support is provided during standard business hours (Monday to Friday 7AM - 5PM PST). Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.