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0xC0000719,after updating win10, bluetooth and wifi driver error

archieZH
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After I updated my notebook, both Wi-Fi and Bluetooth drivers are not working. 

I used the /intel-driver-support-assistant.html for updating drivers, but not fixed.

Attached is SSU Scan Information, and problem information.

Thanks for your help!

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Steven_Intel
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Hello archieZH,


Thank you for posting on the Intel® communities.


In order to better assist you, please provide the following information:


  • Model of Intel wireless adapter in your system.
  • Is this the original adapter that came pre-installed in your system, or have you changed/installed a new adapter recently?


As well, provide more details about the issue, as the attached files are mostly not in English. Please elaborate.


Best regards,


Steven G.

Intel Customer Support Technician.


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Steven_Intel
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We would like to know if you were you able to check the previous post.


Let us know if you still need assistance.


Best regards,


Steven G.

Intel Customer Support Technician.


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Steven_Intel
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Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.


Best regards,


Steven G.

Intel Customer Support Technician.



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