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Hello Adamcc,
Thank you for posting in Intel Communities.
I would like to know more about your system details to fully understand where the issue truly lies. Please share the following:
1) Screenshot of the actual error you were getting.
2) Provide your system configuration so I we can fully check and provide you with an accurate fix. This could be possible by downloading
I would highly appreciate you sharing your system configuration so I can fully check and provide you with an accurate fix. This could be possible by downloading the
Intel® System Support Utility for Windows* software. When the download is complete, launch SSU.exe.
- Scan: Check the box Everything.
- Click Scan.
- Review: When finished scanning, click Next.
- Click Save.
- Attach the SSU log file as you reply.
I will wait for your reply.
Best regards,
JeanetteC.
Intel® Customer Support Technician
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Hello Adamcc,
I hope this message finds you well.
Were you able to check the previous post?
Please let us know if you still need assistance.
Best regards,
Michael L.
Intel Customer Support Technician
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Hello Adamcc,
Since I haven't received any response from you recently, I will go ahead and close this thread. If you require help in the future, please submit a new inquiry, as this thread will no longer be monitored.
Sincerely,
JeanetteC.
Intel Customer Support Technician

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