NETw5s64.sys keeps on giving me bluescreens

[idata]

My new Clevo M570TU Montevina laptop has a Intel WiFi Link 5300 AGN with the latest driver running on Windows 7 x64 (13.0.0.107). I get bluescreens several times a day. If I leave the laptop on when I go to sleep, I often will find that it has automatically restarted because of a BSoD sometime during the night. The stop error is 0x000000d1 and I believe the BSoD says DRIVER_IRQL_NOT_LESS_OR_EQUAL refering to NETw5s64.sys.

It seems the BSoD occurs a lot when utilizing the my WLAN connection a bit more than just surfing. That is running 3-4 torrents, streaming Internet radio and surfing at the same time. I use the newest uTorrent client which again uses the latest Java RE (1.8.5 and 6u17). I am at the moment not using any anti virus software.

In addition to the bluescreens, I often lose my WLAN connection. WLAN is however fine on my other laptops. In these cases I get the event ID 5010 referring to NETw5s64 in my in my Event Log. I resolve this issue by disabling and reenabling the WLAN card, but this is very annoying.

I'm starting to think that the driver is faulty, WLAN on Windows 7 x64 is unstable at the moment, or that maybe my WLAN adapter is faulty.

I ran MemTest on my laptop the whole last night without any errors. I am considering trying another torrent client.

Anybody else having these problems? Any tips is highly appreciated as I'm getting fed up.

Update: I've disabled 11n and power saving on the adapter, but it keeps on giving me bluescreens. A Google search shows that this is a common problem with these Intel adapters. It would really be nice if Intel would acknowledge and address these issues.

[idata]

Hi mojoe,

1) I have a fritz! box (model 7141) as AP. Its about 3m away and sending with g standard.

2) Traffic passing are only files (either downloading or transferring from other pc's connected with LAN)

3) EDIT: here we go again. This dumpfile is just from last night after about 6h downloading with 16000 kbps and idle. I hope you can make use of it.

http://www.file-upload.net/download-2312047/030310-22885-01.dmp.html

[idata]

1) It's a D-Link DIR-300.. its 1m away (i sit here with my BSOD notebook) and its sending with b/g, i think.

2)Traffic passing is on one side files (i got here most of the BSOD) and on the other side videos ( 1 BSOD when i watched a HD vid on youtube).

3) Here is the Dumpfile from 01.03.10 http://www.darthfj.de/030110-22838-01.dmp DOWNLOAD

[idata]

hey guys..minidump is gonna help me, I need a kernel dump. Can you please reconfigure the OS and send me a new kernel dump?

[idata]

Ok, my OS was allready configured -- > here the kernel dump --> http://www.darthfj.de/kernel.rar Download

Edit: I've got today another BSOD .. but the bugcheckcode is a other number (25 instead of 194). But the Debugger said, its also the NETw5s64.sys. Just for information.

[idata]

Same problem here. ThinkPad R500 and Ovislink Airlive WN-300R. Happens usually under heavy SSH load (winscp).

[idata]

I've also been getting a blue screen consistently. It seems to only happen when I go into or come out of sleep mode. I'm running Windows 7 64-bit and have applied the latest 13.1.1.1 driver. Below is the latest mini dump file.

DRIVER_POWER_STATE_FAILURE (9f)

A driver is causing an inconsistent power state.Arguments:Arg1: 0000000000000003, A device object has been blocking an Irp for too long a timeArg2: fffffa8004a3ba20, Physical Device Object of the stackArg3: fffff80000b9c518, Functional Device Object of the stackArg4: fffffa8009e6f9a0, The blocked IRP

Debugging Details:

------------------DRVPOWERSTATE_SUBCODE: 3

IMAGE_NAME: pci.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc117

MODULE_NAME: pci

FAULTING_MODULE: fffff88000f8e000 pci

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x9F

PROCESS_NAME: System

CURRENT_IRQL: 2

STACK_TEXT:

fffff800`00b9c4c8 fffff800`0332be23 : 00000000`0000009f 00000000`00000003 fffffa80`04a3ba20 fffff800`00b9c518 : nt!KeBugCheckExfffff800`00b9c4d0 fffff800`032c8fa6 : fffff800`00b9c600 fffff800`00b9c600 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x29330fffff800`00b9c570 fffff800`032c8326 : fffffa80`077f1910 fffffa80`077f1910 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66fffff800`00b9c5e0 fffff800`032c8e7e : 00000046`54b2f491 fffff800`00b9cc58 00000000`001d8bc5 fffff800`03439b28 : nt!KiProcessExpiredTimerList+0xc6fffff800`00b9cc30 fffff800`032c8697 : 00000011`5b41aec2 00000011`001d8bc5 00000011`5b41ae0a 00000000`000000c5 : nt!KiTimerExpiration+0x1befffff800`00b9ccd0 fffff800`032c56fa : fffff800`03435e80 fffff800`03443c40 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5aSTACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: X64_0x9F_3_NETw5s64_IMAGE_pci.sys

BUCKET_ID: X64_0x9F_3_NETw5s64_IMAGE_pci.sys

Followup: MachineOwner

Any help is greatly appreciated.

James

[idata]

Your issue is different than the one presented above (different crash). We are anticipating a fix for both issues in the very near future.

I have a question about your issue: Does your machine take a long time to enter sleep? Were you connected to wireless before entering sleep?

[idata]

mojoe wrote:

Your issue is different than the one presented above (different crash). We are anticipating a fix for both issues in the very near future.

I have a question about your issue: Does your machine take a long time to enter sleep? Were you connected to wireless before entering sleep?

Yes to both!

[idata]

Do you guys know if there are any updates to this?

Thanks.

[idata]

Just checking in to see if there have been any updates or plans to release another driver version.

Thanks.

[idata]

after a lot of problems with the wifi drv, pc specs: HP DV5 1161 en (Intel 5100), W7/64bit OS, with the drv version 13.1.1.1 i have no more BSOD for 7-10 days...

In the past i had the usual BSOD: utorent+CPU load....

Of course I expect a better driver from Intel to completly solve this issue

[idata]

Yes, I've installed the 13.1.1.1 version of the driver, but still get bluescreens when the PC goes to sleep mode while the wireless is engaged.

[idata]

Hi,

Are you sure the wifi drv (NETw5s64.sys) is the culprit? Bios update? W7 up to date?

I remember that i read about this type of problem (BSOD when pc goes to sleep), probably on a w7 forum and i think they may have a fix...

Pls mention if BSOD comes from NETw5s64.sys

Good luck!

Corlae

[idata]

Yep. I have everything fully updated and I do see the netw5s64.sys in the bluescreen minidump (which I've posted on this thread). I cannot see what else it could be.

[idata]

I have seen that your BSOD is different then the one that i had....

mojoe said that are 2 issues and they try to fix them both and i realy hope they fix the one i got within 13.1.1.1....

good luck,

corlae

[idata]

A newer wireless SW release is out. It contains a new driver 13.2.0.30. If possible, please update your wireless software. This build addresses some of the stability issues that you are encountering but not all. Please visit Intel support for download.

[idata]

wow, it was quick:) Late edit: so quick as i cannot find it at the driver downoload section yet....but i will wait

Thx!

Corlae

[idata]

Same here. I can't find it on their download page.

[idata]

Mojoe,

Any idea when this will be released?

[idata]

It's a week ago since you posted about a newer driver. Where can I find it?

I'm in trouble when I can't use WLAN in Windows 7 and I expect that Intel is able to fix their problems!

[idata]

Same here, only started getting these problems once my DSL was upgraded and I started downloading at a much faster rate. Now I keep getting randomly disconnected, which wouldn't be so bad if Windows detected the issue and automatically recovered, but it doesn't.

Where are the new files?