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NPU driver finishes OK but Error 1000 is reported

PhugoidEffect
Novice
72,722 Views

Like described in the subject, the end of the installation is reported as successful, but Driver & Support Assistant lists as "Installation failed with error code 1000" 

Tried twice, same outcome.

1 Solution
PhugoidEffect
Novice
38,659 Views
None of these worked. It's pretty obvious it was just a status error, the driver was correctly installed on the first try, but the reporting software wasn't correctly signaled.
In any event, I just followed someone's suggestion to ignore that specific driver and it somewhat solved the issue.

View solution in original post

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67 Replies
Moi51
Novice
5,273 Views

Bonjour,

Perso j'ai tout passé en revue et je n'ai jamais pu installer cette mise à jour, toujours message d'erreur 1000.

Maintenant cette mise à jour ne m'est même pu proposée.

Que faut il faire pour que intel me propose à nouveau des mises à jour ?

Merci

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Anubis
Beginner
4,792 Views

hi together,

 

many replies are to MSI Boards,

I did a Bios-update and NPU driver got installed without error 1000

 

greetings

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JedG_Intel
Moderator
4,290 Views

Hello PhugoidEffect,

 

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.


Best regards,

Jed G.

Intel Customer Support Technician


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ayla74108
Beginner
4,097 Views

Hey PhugoidEffect,
That error code 1000 can be pretty frustrating! Sometimes it helps to run the installer as an administrator or temporarily disable antivirus software during the installation. Have you tried those steps? Also, make sure your Windows updates are fully installed.
If that doesn’t work, maybe try downloading the latest version of the Driver & Support Assistant from Intel’s official site again. Hope you get it sorted soon!

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PhugoidEffect
Novice
38,660 Views
None of these worked. It's pretty obvious it was just a status error, the driver was correctly installed on the first try, but the reporting software wasn't correctly signaled.
In any event, I just followed someone's suggestion to ignore that specific driver and it somewhat solved the issue.
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