My rendering latency has been consistently high while playing CS，I’m using B580

[KH114514]

I used low graphics quality, and the task manager showed that my graphics card usage was not high，Perhaps there is a problem with the driver, please optimize it

[Mike_Intel]

Hello KH114514,

Thank you for posting in Intel community Forum.

For me to further check this, please help provide the following details:

1. When did you purchased the unit?
2. Was it working fine before?
3. Did you change any settings before the issue started?
4. What is your Power mode settings?
5. Can you share some screenshots of the issue?
6. What are the troubleshooting steps that you tried so far?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello KH114514,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[KH114514]

1.At about 2025.2.6
2.No,My graphics card has been experiencing issues such as lagging and inability to play some games from the beginning. I thought it was a problem with my graphics card, but I found a B580 user online who had the same problem as me, so I guess it might be a driver issue
3.Nothing，I directly installed the graphics card and downloaded the latest driver from the Intel official website without making any adjustments to the software or hardware
4.Normal
5.I don't know what kind of screenshot to provide, so let me describe it in words: when I play CS, the normal rendering delay is about 8 to 20, but after a period of time, it will constantly change between about 13 and 120, sometimes even reaching 190. When starting some unpopular games, this situation will worsen, but for example, when I play Devil May Cry 5, everything is normal
I initially used 2K with default full medium image quality, but after one or two games (about an hour and a half), I started to experience lag. I noticed that the GPU usage was not high, so I tried to lower the graphics quality, which initially worked, but after a while, it started to lag again
6.I tried reducing the image quality, updating the driver, checking the circuit, and replacing the game for testing

[Mike_Intel]

Hello KH114514,

I hope you are having a good day.

I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 

Thank you and have a great day.

Best regards,

Michael L.

Intel Customer Support Technician