5gen 4k support

[Eodnhoj]

I would like to ask you, why it is written in user manual, that 5gen nuc support 4k display, when it does not support 4k videos? I've tried win10 with recommended drivers, ubuntu, openelec, libreelec.... not a single 4k video is playable even if i try a youtube video(set to 4k, buffered). A movie file also lags, has some "green filter like" effects. Then why???

[Ronny_G_Intel]

Hi Eodnhoj,

The mini display port supports a maximum resolution of 3840x2160 @ 60hz, 24bpp which is exactly four times HD and 4K terminology is used interchangeably to refer to that resolution. You may want to check the Technical Product Specification for your product for further information: https://www.intel.com/content/dam/support/us/en/documents/boardsandkits/NUC5i5MYBE_TechProdSpec.pdf 

I would also recommend that you check the following website for further information on how to enable your system for 4k playback https://www.intel.com/content/www/us/en/support/articles/000029357/intel-nuc.html

In addition to the previous reference information, you may want to ensure that the system is running latest drivers and firmware, refer to the following website for the most recent software: https://downloadcenter.intel.com/product/84861/Intel-NUC-Kit-NUC5i5MYHE

Finally, keep in mind that interactive support for this product has been discontinued, I would encourage other community members to assist on this issue.

Regards,

Ronny G 

[Eodnhoj]

Omg, what a cheat....user manual clearly says that the device supports 4k. Why? Based on specification you linked, the display port is supporting 4k but the cpu not..... its a clear cheating.... joke.

[n_scott_pearson]

Seriously? Cheat? I roll my eyes and shake my head...

DisplayPort is a technology! The Intel Graphics engine (yes, the one in the processor) utilizes DisplayPort to output its high resolution 4K@60Hz display signals.

...S

[Eodnhoj]

Yest it is. Consumers deception on high levels.

[n_scott_pearson]

It works for me, so there is absolutely nothing that they are saying that isn't completely true. 

I am done monitoring this idiotic discussion.

...S