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During the initial low-rate production and qualification of one our system products, the design contained several products from Intel. As we prepare to ramp up to full-rate production, we noted that the country of origin (COO) for the following part changed for the latest material we procured:
5CEFA5U19I7N FPGA Old COO: Korea New COO: Taiwan.
In order to evaluate the system qualification requirements defined by our customer, we need to verify that the design, material, construction, performance and manufacturing processes are the same as the previously qualified parts. Manufacturing processes include plating, mold compounds, lead frames, die attach material and test coverage. We also need to verify that there are no changes to the data sheet affecting a form, fit or function due to the change in manufacturing location. Please provide feedback on these items at your earliest convenience to enable a timely response to our customer.
Thanks and best regards,
Doug
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The 5CEFA5U19I7N was too expensive to buy from digikey Mouser, now my supplier is cheaper and original, and I can pay after the goods arrive.
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- jack@aceicc.com
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We sincerely apologize for the inconvenience caused by the delay in addressing your Forum queries. Due to an unexpected back-end issue in our system, your Forum cases, along with others, did not get through as intended. As a result, we have a backlog of cases that we are currently working through one by one.
Please be assured that we are doing everything we can to resolve this issue as quickly as possible. However, this process will take some time, and we kindly ask for your patience and understanding during this period. The cases will be attended by AE shortly.
We appreciate your patience and understanding, and we are committed to providing you with the best support possible.
Thank you for your understanding.
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Hello,
For your request, please access the link below. Table 1 shows the changes for those built in the alternate site. Table 5A and 5B in pages 4-6 shows the qualification tests done to ensure no impact to quality and reliability.
Best regards,
Nazrul Naim
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Hello,
As we do not receive any response from you on the previous question/reply/answer that we have provided. Please login to ‘https://supporttickets.intel.com’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.
Best regards,
Nazrul Naim
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