The installer failed to detect an Intel® RealSense™ 3D camera on this system.

[Yu_G_]

Dear Sirs,

I got a Intel Realsense Developer Kit (Intel® RealSense™ 3D Camera (Front F200)) recently.

When I connect it to my desktop through USB3.0 port, I can see new devices in Devices Manager. But the connection is not stable, sometimes it is connect, sometimes it is disconnect. 

When I install Intel RealSense SDK 2014 (intel_rs_sdk_offline_4.0.0.112526.exe), I got a error message:

The installer failed to detect an Intel® RealSense™ 3D camera on this system. Certain SDK features require an Intel RealSense 3D camera.

It's the same to install Depth Camera Manager (intel_rs_dcm_f200_1.2.14.24922.exe)

After installing SDK, I find only Capture Viewer can work if Intel Sensor appeared in the Devices Manager.

I just want to run their demos in SDK. Does anyone who knows what should I do? 

My System: Windows 8.1 pro 64 bit;  32G RAM; i7-4790 CPU; Intel USB 3.0 eXtensible Host Controller - 0100 (microsoft)

[sk_n_1]

Hi,

Is there anyone who can help? I have encountered the same problem here.