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ICP Version: 2.1123.214.2 Release date: March 8, 2023

ColinS
Beginner
‎03-14-2023 02:18 AM
2,058 Views

Installation consistently fails with error code 15613, even after removing the existing version.

 

Awaiting a later, corrected, version.

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Steven_Intel
Moderator
‎03-16-2023 07:19 AM
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Hello ColinS,


Thank you for posting on the Intel® communities.


I am sorry you are having issues with the Intel® Connectivity Performance Suite, I will be glad to assist you.


In order to investigate further, please download the Intel® SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- 


Open the application and select "Everything", click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View". Click on the menu where it says "Summary" to change to "Detailed View". To save your scan, click on "Next", then "Save". Please attach the file to your reply.



Best regards,


Steven G.

Intel Customer Support Technician.


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ColinS
Beginner
‎03-17-2023 06:04 AM
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In response to Steven_Intel

Steven, SSU log attached as requested

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Steven_Intel
Moderator
‎03-20-2023 12:40 PM
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Many thanks for the report.


Please be aware that for now, the Intel® Connectivity Performance Suite version 2.1123.214.2 has been taken down from Download Center due to these issues.


For the moment, please consider the previous version 21.22.1168 as the latest one.


Best regards,


Steven G.

Intel Customer Support Technician.


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ColinS
Beginner
‎03-20-2023 04:43 PM
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In response to Steven_Intel

Thanks Steven, I had anticipated that much.

 

I'm a little confused about the versioning. 

The last successful one was: 2.1122.1128.2 and that is still operational.

 

Regards, Colin.

 

 

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Steven_Intel
Moderator
‎03-22-2023 10:45 AM
1,934 Views

Many thanks for your response.


You can use version 2.1122.1128.2 if it is still operational.


Let me know if you have any concern.


Best regards,


Steven G.

Intel Customer Support Technician.


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ColinS
Beginner
‎03-24-2023 09:12 AM
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Yes, thank you, it is still operational, as I mentioned.

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Steven_Intel
Moderator
‎03-27-2023 02:03 PM
1,877 Views

Since the thread is solved, we will proceed to close it now.  


Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.  


Best regards,


Steven G.

Intel Customer Support Technician.


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